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Terms of Service

Terms and conditions for using neevie

Effective Date: 3rd June 2025

1. Acceptance of Terms

By accessing or using neevie, you agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use our Service. Your continued use of the Service constitutes acceptance of any updated terms.

These Terms of Service (“Terms”) govern your use of the neevie application (“Service”) provided by CogXGroup Ltd (“Company,” “we,” “our,” or “us”), a company registered in England and Wales. These Terms constitute a legally binding agreement between you and the Company.

2. Description of Service

neevie is an AI-powered event planning platform that helps users:

  • Plan and manage events with AI assistance
  • Import and manage contacts from Google services
  • Create and distribute marketing materials
  • Organise attendee lists and event logistics
  • Generate event-related content and communications

Service Availability: We provide the Service on an “as available” basis. We may modify, suspend, or discontinue any part of the Service at any time without prior notice.

3. User Accounts and Responsibilities

3.1 Account Creation

To use certain features of our Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your login credentials secure and confidential
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorised access

3.2 Eligibility

You must be at least 16 years old to use our Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4. Prohibited Uses and Conduct

You agree not to use the Service to:

Legal Violations

  • Violate any applicable laws or regulations
  • Infringe intellectual property rights
  • Engage in fraudulent activities

Harmful Content

  • Share harmful, offensive, or illegal content
  • Harass, threaten, or abuse others
  • Distribute spam or unsolicited communications

Technical Abuse

  • Attempt to hack or disrupt the Service
  • Use automated tools to access the Service
  • Reverse engineer our technology

Misuse of Data

  • Import contacts without proper permission
  • Use contact data for unauthorised purposes
  • Share others' personal information inappropriately

5. Intellectual Property Rights

5.1 Our Rights

The Service, including all content, features, functionality, and technology, is owned by CogXGroup Ltd and is protected by copyright, trademark, and other intellectual property laws.

5.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to use the Service for your personal or business event planning purposes in accordance with these Terms.

5.3 User Content

You retain ownership of content you create using our Service. However, by using the Service, you grant us:

  • A licence to process and store your content to provide the Service
  • Rights to use anonymised, aggregated data for service improvement
  • Permission to display your content within the Service interface

6. Service Availability and Limitations

No Warranty

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that the Service will be uninterrupted, secure, or error-free, or that any particular results will be achieved.

Service limitations include:

  • Scheduled maintenance and updates may cause temporary unavailability
  • AI-generated content may not always be accurate or suitable
  • Third-party integrations (e.g., Google) may have their own limitations
  • We may impose usage limits to ensure fair access for all users

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • CogXGroup Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim
  • We are not responsible for events planned using our Service or their outcomes
  • We are not liable for third-party actions or content, including imported contact data

8. Indemnification

You agree to indemnify, defend, and hold harmless CogXGroup Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of the Service in violation of these Terms
  • Your violation of any laws or third-party rights
  • Content you submit or actions you take using the Service
  • Events you plan or execute using our Service

9. Termination

9.1 Termination by You

You may terminate your account at any time by contacting us or using account deletion features within the Service.

9.2 Termination by Us

We may suspend or terminate your access immediately, without notice, if you:

  • Violate these Terms or our policies
  • Engage in prohibited activities
  • Pose a security risk to the Service
  • Fail to pay applicable fees (if any)

9.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your account and data, though we will make reasonable efforts to provide you with a copy of your data upon request, subject to our Privacy Policy.

10. Governing Law and Dispute Resolution

Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before initiating legal proceedings, we encourage resolving disputes through direct communication with our support team.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our Service and updating the “Effective Date” at the top of this document.

For significant changes, we may also notify you via email or through the Service interface.

Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service.

12. Miscellaneous

Severability

If any provision of these Terms is invalid or unenforceable, the remaining provisions remain in full force.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CogXGroup Ltd.

No Waiver

Our failure to enforce any right or provision does not constitute a waiver of such right or provision.

Assignment

We may assign these Terms without notice. You may not assign your rights under these Terms without our written consent.

13. Contact Information

For questions about these Terms of Service, please contact us:

CogXGroup Ltd

Company registered in England and Wales

Email: legal@cogxgroup.com

Subject Line: Terms of Service Enquiry

These Terms of Service were last updated on 3rd June 2025

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