Privacy Policy

1. Introduction

This Privacy Policy explains how CogXGroup Ltd (“we,” “our,” or “us”), a company registered in England and Wales, collects, uses, discloses, and safeguards your information when you use our neevie application (“Service”). We are committed to protecting your privacy and ensuring you understand how your data is handled.

2. Information We Collect

2.1 Personal Information

• Account Information: Name, email address, and profile information when you create an account
• Contact Data: When you choose to import contacts from Google, we access and store contact information including names, email addresses, phone numbers, companies, job titles, addresses, photos, birthdays, websites, and notes
• Event Information: Details about events you create, including descriptions, dates, locations, and attendee lists
• Usage Data: Information about how you interact with our Service, including chat conversations with our AI assistant

2.2 Automatically Collected Information

• Technical Data: IP address, browser type, device information, and operating system
• Analytics Data: Usage patterns, feature interactions, and performance metrics

3. How We Use Your Information

We use your information to:

• Provide and maintain our event planning services
• Enable contact import and management features
• Power our AI assistant to provide personalised event planning assistance
• Authenticate your account and ensure security
• Improve our Service and develop new features
• Respond to your enquiries and provide customer support
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our Service (e.g., Firebase, Google Cloud)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)
• Consent: With your explicit consent for any other purpose

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Compliance with industry-standard security practices

6. Your Data Protection Rights

Under applicable data protection laws, including GDPR, you have the following rights:

7. Data Retention

We retain your personal information only for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Data: Retained until you delete your account
• Contact Data: Retained until you remove contacts or delete your account
• Usage Data: Aggregated and anonymised data may be retained for analytics purposes

8. International Data Transfers

Your information may be transferred to and processed in countries outside the UK/EEA. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries with adequacy decisions where applicable
• Compliance with applicable data protection frameworks

9. Children's Privacy

10. Changes to This Privacy Policy

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: